Alerts, quiet hours & preferences

What it does

Monitrova is built not to spam you. When an incident is confirmed it decides whether to email based on your preferences, quiet hours, and a cooldown so repeat problems don't flood your inbox. Critical alerts always get through. Flapping sites (rapid up/down cycles) are folded into a single daily summary instead of many emails.

Where to manage it

1. Set quiet hours (start, end, timezone) and turn recovery emails on/off in your account settings, under Alert preferences.
2. Choose which categories you receive — alerts, digests/reports, product updates — under notification preferences.
3. Set a per-site alert email or alert sensitivity when adding or editing a site.

Alert types

Alert	What it means
Down / Recovery	Your site went down, or came back up (recoveries can be turned off).
SSL expiring / invalid	A certificate is expiring soon or has become invalid.
Homepage / backend issue	The homepage broke, gained a noindex tag, or a backend error was detected (plus the matching "resolved" notices).
Daily summary	A digest sent when a site flaps (cycles up/down several times in a day) instead of many separate emails.
Monthly report	A once-a-month summary of uptime, response time and incidents.

Why an alert might not arrive

Reason	What it means
Awaiting confirmation	The incident is still "suspected" — Monitrova waits for a second failure before emailing.
Cooldown	A similar alert was sent recently. Cooldowns grow for repeated problems (and double on "Quiet" sensitivity).
Quiet hours	It's inside your quiet window and the alert isn't critical — critical alerts always send.
Recoveries off	You've turned off recovery emails, so "back up" notices are suppressed.
Folded into summary	The site is flapping, so the alert was rolled into the daily summary instead.

Good to know

• Critical alerts ignore quiet hours and cooldowns — you'll always hear about a real outage.
• Manage alert preferences from your account area (not a separate settings page).
• Transactional emails (verification, password reset, billing) always send and can't be unsubscribed.

Related guides

• Incidents
• Your dashboard
• Monthly reports